best prices guarantee
- Best price guarantee

If you reserve a hotel room through our website and then show us that you could book the same room for the same dates at a lower rate that is viewable and bookable on another website, we will match that rate.

Submitting a Claim

Email us at rsvn@serenityphuket.com

  • Provide the URL of the website where you found the better rate.
  • Provide a screenshot of the site in which the room availability, room type and the rates for the required dates of your stay are clearly indicated.
  • PLEASE NOTE: You don't need to make a booking on the competitor website, just show us the comparison.

+ Terms and conditions

+ Family policy

+ Cancellation policy

+ Remark

Please fill in the form below.
If you would like to book a room, you can also
book an airport transfer during the booking process.

* Booking Name:

* Email:

* Arrival Date:

Arrival Time:

Flight Number:

* Total Passengers:

* One Way/ Two Way: