Recent Feedback from our Guests:
 

Recent Feedback from our Guests:

Did you know, Serenity is consistently ranked among the top 10 resort hotels in Phuket on Tripadvisor? At Serenity Resort and Residences Phuket, we pride ourselves on providing great service and hospitality. Great Reviews on TripAdvisor keep our team motivated and smiling, here are some of the most recent reviews.

TripAdvisor Reviews:

"We got rained out most days but plan to come back for the third time"

16/06/13 - 4 out of 5  

Second stay at pool villa and my family still loves it enough to be planning the third trip. Service is top-notch as some of the staff recognised us from 6 months ago...

"Second time here, planning to come back again"

10/06/13 - 5 out of 5  

This is my second stay here, and I was here 6 months ago with my family. This is the 4th day of my 7 day stay in the pool residences. The driver was late to take us to the resort, but he was very apologetic, and it wasn't his fault as our flight landed early....

"2 years later and still the Best"

09/06/13 - 5 out of 5  

beautiful setting , fabulous design and great staffing -still very good 2yrs after our 1st visit- the thai food maybe a bit tastier and still great multicultural breakfasts and wide range of meals and snacks to suit home sick europeans and kids!

"Perfect for relaxing vacation"

07/06/13 - 4 out of 5  

We stayed there for 2 nights at the H20 suite. The room is perfect for honeymoon. I enjoyed the facilities very much, especially the private pool and bath tub....

"This is Perfect Hospitality that leads to a Perfect Holiday"

25/05/13 - 5 out of 5  

Well, I am writing this review from the hotel itself, though ideally one should write a review after checking out. I decided not to wait because I thought it is important to jot down points while they are still fresh in my memories.

"Nice and cosy suite!"

20/05/13 - 5 out of 5  

Me and my wife were going there for our honeymoon for 4 days 3 nights. The suite is huge and cosy!! The view from the room and the swimming pool is so nice. The restaurant is just next to the swimming pool and is a sea view restaurant. The price, I would say is reasonable, and the taste of the food is good....

"A great finish to our Thailand trip"

12/05/13 - 5 out of 5  

We stayed at the resort for 3 nights at the end of a long trip touring Thailand and Laos. We reserved a pool suite which had a gorgeous view and was very spacious. The resort is not inexpensive but the quality was appropriate for the prices and not far off what we would pay back in the U.S. for similar.

"A great place to relax"

29/04/13 - 5 out of 5  

Very quiet with a great seaview. Staffs are friendly and helpful. We are overall satisfied and would recommend it to other friends. The 3 bedroom penthouse is not really with a good seaview becuause it is behind another building.

"Good for location.but not having personel beach"

21/03/13 - 4 out of 5  

Beach view is good. ... The area where we take buffet is mind blowing. .. Hotel staff didnt understand english properly... We aspect at least this type hotel should put staff that at least understand english properly..... They dont take load for ur problems....

"Very good place to rest and relax"

17/03/13 - 5 out of 5  

I have booked Penthouse Sea View Suite which has been upgraded for free to Pool Residence. I loved to stay there and relax. Private terrace and pool have been very nice. Staff is very friendly and customer orientation is on high level. Food was great. Rooms are not brand new, however whole experience is very good as well. I wasn't...

"Great resort and bar"

17/03/13 - 4 out of 5  

Stayed at Serenity for the first time with my wife and three sons. We require a great deal of space and were not disappointed in the least bit. We booked the two bedroom overlooking the pool. The rooms were spacious with updated modern decor. Additionally, our unit had a large kitchen, dining and living room. The best part of the...

"Good for chilling out"

15/03/13 - 4 out of 5  

Its very peaceful and relaxed, nice to just chill out coz its far from noisy areas. Nice food Friendly staff Gets a bit scary at night when sea levels reach high and u hear the waves pounding Not very clean sheets, but not bad overall cleanliness

"Phuket another time? Yes! Serenity? Ofcourse!"

13/03/13 - 5 out of 5  

To begin with, the welcome drink was awesome.Complimentary room upgrade was a sweet surprise.Everything about this hotel is prefect food, ambience, privacy, infrastucture, service, etc etc.Importantly staffs are very friendly and helpful. Would be better if you could arrange your own transport, either a car or two wheeler wud do. There is a taxi stand right next to the hotel...

"What a fantastic weekend"

12/03/13 - 5 out of 5  

Our 2nd time staying at Serenity and this time a pool villa right on the beach and have to say it was worth every cent, or in this case baht. Sitting on our own pool deck on the Saturday morning watching the kite boarders running up and down the bay after another great breakfast buffet was indeed paradise. Thank you...

"Fantastic stay, great location, beautiful resort.."

11/03/13 - 4 out of 5  

We recently stayed 8 nights at the Serenity Resort in Rawai, Phuket. This boutique resort has approximately 60 rooms so whether you are at the restaurant, pool or gym the crowds are never a concern. This came as a welcome change to the typical Phuket resort which is saturated with crowds making it difficult, for us anyway, to relax and...

"A perl in phuket"

08/03/13 - 5 out of 5  

It's The second time We are coming to Serenity, We have to say That We have find a perl in phuket. We have been in phuket so Many time at The 6 senses and spa but this is more personal, friendly, and The focus are to The gest. You are Realy feeling it, they recognise you and make you feel...

"Serenity is serenity!"

08/03/13 - 5 out of 5  

Not much around the hotel, so a perfect place to be lazy by the pool with a fruity cocktail. We didn't even leave the property. The rooms are amazing and very spacious. The staff is very attentive and took care of anything we needed. Would stay here again!!

"Marvellous!!"

07/03/13 - 4 out of 5  

I had been in this hotel from 9th to 13th Dec'12 for my Honeymoon. I must say it is good value for money. Rooms are very spacious and amenities are commendable. It is far away from the menacing Patong Beach and Bangla Road, so it is quiet and calm. Ideal for honeymoon.

"Returning customers..."

03/03/13 - 5 out of 5  

Sooooo good will be returning for our third Christmas can't wait ! Staff are great and the restaurant in the evening is so chilled out you actually don't want to go back to you room.shame it isn't busier.......

"Expensive- But Beautiful"

25/02/13 - 4 out of 5  

We stayed at the Sernity in January for 7 days for our honeymoon. The hotel was outside of the main touristy area, which we were very thankful for. The touristy area is extremely crowed. Our room was top notch but the finishes were not up to standard. We stayed in a pool villa and our room was beautiful but I...

"One of the Best"

25/02/13 - 5 out of 5  

The hotel is one of the best in Phuket in term of facility, welcoming, care for guest, dining and what wonders me that the hotel manager is going around to check him self that everything in order. near the resort you can ride horses and there is 7 & eleven is just close i really enjoyed staying at this resort.... Read More

"Very nice place to stay"

24/02/13 - 4 out of 5  

We were staying at the serenity for one week. The room is very clean and comfortable. The food is very good. The pool and the terrace is absolutely stunning. The gym is also very clean and big. We would stay there again, the staff is very friendly!.... Read More

"Serenity..."

23/02/13 - 5 out of 5  

Had an amazing time at this hotel, stayed for 27 nights in Jan / Feb 2013, the suites are very relaxing and home from home, view was excellent from our suite, the staff are very friendly and are willing to go the extra mile if needed, the restaurant and bar are very reasonable priced for this standard of hotel. We.... Read More

"Heaven on Earth"

21/02/13 - 5 out of 5  

I've stayed at the Serenity Resort twice so far (last time in July 2012) and I keep thinking I want to go back! The grounds of the hotel are perfectly maintained and inviting to calmness and relaxation. The rooms are very comfortable, spacious and beautifully decorated. Last time I stayed in one of their suites and the ocean view ... Read More

"Perfection in every way"

17/02/13 - 5 out of 5  

My girlfriend and I stayed in this hotel for 2 weeks. All good things I've read on the internet about this hotel are true: - nice big rooms - friendly staff - very clean hotel - good food - ... The only negative point about our stay in the Serenity Resort is the price of the taxi service outside the.... Read More

"Aptly Named - Serenity by name and experience!"

15/02/13 - 5 out of 5  

We booked Serenity Resort after reading the recommendations of other Trip Advisors (thanks all!) and were expecting nothing short of excellence - and that is exactly what we got! It was one of the most excellent and perfect hotel stays I have ever had. Upon arrival we were given a cool welcome drink while being registered. We were also upgraded.... Read More

"Perfect Honeymoon"

09/02/13 - 5 out of 5  

Great resort with superb hospitality and views. We checked in and got complimentary upgrade to a pool & sea facing suite. Pool side restaurant (East88) and bar were amazing with good quality food and drinks. Room rates according to the quality are good. Free shuttle transfer to Patong was helpful. My sincere thanks to all the employees and management of.... Read More

"Amazing Honeymoon!!!"

05/02/13 - 5 out of 5  

We treated ourselves to one of the two H2O suites, situated at the highest point of the beautiful resort, which boasted it's own private rooftop pool & truly stunning views! It was well worth the additional cost & was absolutely ideal for our Honeymoon, I/we would strongly recommend it to any Honeymooner's thinking of staying at Serenity. The hotel had.... Read More

"Honeymooners special"

07/02/13 - 5 out of 5  

It was an amazing experiance to be @ serinity....it was like a dream honeymoon.....we wanted a place which was secluded and out of the husle & bustle of the city....serinity was perfect....thanks to the management, we were upgrated to a pool recidence......it was nothing short of a paradise on earth...the view was just out of the world....staff were very helpful.... Read More

"Best Hotel of my life"

07/02/13 - 5 out of 5  

Very Nice hotel, charming and calm. My boyfriend and I went there for 12 nights. As it was the low season in august and the enxt room was under construction, we asked for having a better room. We finally got a very nice suite for the same price, with a seaview. The staff is very nice, you can ask anything.... Read More

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