If you reserve a hotel room through our website and then show us that you could book the same room for the same dates at a lower rate that is viewable and bookable on another website, we will match that rate.

Submitting a Claim

Email us at rsvn@serenityphuket.com

Provide the URL of the website where you found the better rate.

Provide a screenshot of the site in which the room availability, room type and the rates for the required dates of your stay are clearly indicated.

PLEASE NOTE: You don't need to make a booking on the competitor website, just show us the comparison.